If you take advantage of this service, we'll assist you with the application certification process and help deal with certification issues that may arise, such as rejections and delays.
What You Get
Certification support provides you with assistance to resolve issues that may occur during the content certification process with the Galaxy Apps Store.
Getting your app properly certified is essential to your success. This service includes support for a variety of issues, such as:
- App submission
- App rejection
- Developer registration
- Content registration
- In-App Purchase implementation
- Certification expedition
While working with you, we'll communicate with a variety of internal Samsung teams to ensure the most efficient issue resolution. When completed, your app will be successfully published in Galaxy Apps.
What We Need
You must provide the following information to receive support:
- Submit a service request through the Samsung Developer Program Portal
- Provide a detailed description of the issue