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Samsung Developer Program

Reviewing Distribution and Sales Statistics of Apps and Products

To review distribution and sales statistics of  your apps and products (service apps):
  • Ensure the service app has completed registration and has been submitted for certification (Samsung Seller Office Service Application Registration Guide).
  • Get the following (if applicable): information needed to make appropriate field entries.
  • Enter service app information in the service app default language or in English where specified.

Note:

Step 1 (login) must be completed before any other step is started or continued.
Steps 2 through 5 can be started, saved, continued, or completed in ANY order.
After some actions, an information popup that requires clicking a button (such as OK) is displayed.
Info popup steps are NOT indicated in this procedure.

  1. Log in to your Samsung Seller Office account:
    1. In your browser, navigate to the Samsung Seller Office website.
    2. If necessary, log in to your Seller Office account with your Samsung account email ID and password.
      SellerOffice_ManagementGuide_ServiceAppMgmt_RegManageBanners1.png
      Note: You are automatically logged out after 20 minutes of inactivity.
  2. Click Statistics > Application.
    SellerOffice_ManagementGuide_DistribSalesStats_ReviewingDSStats1.png
  3. Generate service app download and Sales statistics for a specific time criteria:
    Dimension Primary basis (left field) and secondary basis (optional right field) on which to organize the returned statistics:
     

    Country/Select 

    Statistics are organized by distribution country only.

     

    Country/Application

    Statistics are organized first by distribution country, and then by service app.

     

    Application/Select

    Statistics are organized by service app only.

     

    Application/Country 

    Statistics are organized first by service app, and then by distribution country.

      When application is specified above, two options are displayed:
     

    Application 

    Generate statistics for all or 1 specified service app.

      All Appl.  All service apps registered to the Seller Office account AND being distributed in the Samsung Galaxy Apps Store.
     

    To generate statistics for one service app, click Search.

    Period
    [Detailed] 

    Basis time period (that each statistic number is generated for) and the coverage time period (statistic numbers span are generated from the first date to the last date):

     

    [Basis]

    Minimum time period for which each statistic is generated:

    The first period begins at midnight (00:00:00) on the specified [Start date] and ends at midnight (24:00:00).

    One [Basis] time period later. The next period starts at midnight (00:00:00) of the next day, and so on.

       

    Daily 

    Each 24 hours.

       

     

     

    Weekly.

     Each 7 days.

         

     

     

    Monthly 

    Each calendar month.

       

     

     

    Yearly 

    Each calendar year.

       
      [Start date]  (Center field) FIRST date for which statistics are generated.  
      [End date]  (Right field) LAST date for which statistics are generated.  
        Daily  yyyy-mm-dd.    
        Weekly

    yyyy/##W (mm/dd ~ mm/dd [First~last weekday]).

    Where ## is the number of the week in the year.

        Monthly  yyyy MMM.      
        Yearly  yyyy.      
       

    To enter a start or end date, directly enter the data, select the data, or click the field's [Calendar icon].

    Quick Period 

    Possible time period basis:

    Note:  Not all time periods may be available for the specified Period.

     

    [Time Type] 

    Basis of time period:

     
        All  Any of the types below.
     

     

     

    Coupon period

     

     

     

    Usable date 

    When coupon is applicable.

     

     

    Expiration Date:


     When coupon applicability ended.

     

    [Start date]

    (Left field) Comments on and after midnight of the specified date (MMM d, yyyy 00:00:00 AM/PM local time).

     

    [End date] 

    (Right field) Comments on and before midnight of the specified date (MMM d, yyyy 24:00:00 AM/PM local time).

        To enter a start or end date, either directly enter a date or click the field's [Calendar icon].
    1. Specify the time criteria:
    2. Click Result.
  4. To review the service app download statistics:
    Dimension Selected basis of grouping statistics:
     

    Downloads by Country

    One line of statistics for each distributed country with one or more service app downloads, sorted alphabetically.

    Downloads by Country/Application

    One line of statistics for each service app in each distributed country with one or more service app downloads, sorted alphabetically.

    Downloads by Application

    One line of statistics for each service app with one or more service app downloads, sorted alphabetically.

    Downloads by Application/Country

    One line of statistics for each distributed country in each service app with one or more service app downloads, sorted alphabetically.

    Period Total number of service app downloads from the Galaxy Apps Store during the time period (from 00:00:00 of the first day to 24:00:00 of the last day).
    Total Total number of service app downloads from the Galaxy Apps Store during ALL time periods.
    1. Click [Downloads tab].
      SellerOffice_ManagementGuide_DistribSalesStats_ReviewingDSStats2.png
      SellerOffice_ManagementGuide_DistribSalesStats_ReviewingDSStats3.png
    2.  To review a graph of the statistics:
      1. Click View Graph.
      2. Review the returned statistics in the graph.
      3. To hide the graph, click Fold Graph.
    3. To create a Microsoft® Excel® spreadsheet of the statistics, click Excel.
    4. To view other pages of service apps, click Page.
    5. Review the returned Download statistics:
  5.  To review the service app Sales statistics:

    Dimension 

    Selected basis of grouping statistics:

    Note Sales revenue amounts include Samsung Commission (30% of total sales) and other fees; therefore, your actual pay may differ somewhat from the sales revenue amounts. You can query your actual pay under "Accounting."

    Sales Revenue by Country

    One line of statistics for each distributed country with one or more service app downloads, sorted alphabetically.

    Sales Revenue by Country/Application

    One line of statistics for each service app in each distributed country with one or more service app downloads, sorted alphabetically.

    Sales Revenue by Application

    One line of statistics for each service app with one or more service app downloads, sorted alphabetically.

    Sales Revenue by Application/Country

    One line of statistics for each distributed country in each service app with one or more service app downloads, sorted alphabetically.

    Period Total amount of service app sales revenue from the Galaxy Apps Store during the time period (from 00:00:00 of the first day to 24:00:00 of the last day).
    Total Total amount of service app sales revenue from the Galaxy Apps Store during ALL time periods.
    1. Click Sales Tab.
    2. To review a graph of the statistics:
      1. Click View Graph.
      2. Review the returned statistics in the graph.
      3. To hide the graph, click Fold Graph.
    3. To create a Microsoft Excel spreadsheet of the statistics, click Excel.
    4. To view other pages of service apps, click Page.
    5. Review the returned Sales statistics:
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