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Samsung Developer Program

Manage the Certification Progress

  1. Log in to your Samsung Seller Office account:
    1. In your browser, navigate to the Samsung Seller Office website.
    2. If necessary, log in to your Seller Office account with your Samsung account email ID and password.


       
  2. Click Applications > My Applications:

    CertGuide_Manage_02.png
     
  3. Review the current status of your service app:
    Registration/Pre-Certification It is in the pre-certification phase.
    Registration/Test Confirmation Rejection It failed pre-certification.
    Certification/Under Content Review It is in the certification phase.
    Certification/Test Confirmation Rejection It failed certification.

     
  4. If your service app and/or its commercial items fail the pre-certification phase:
    1. Your Seller Office account contact personnel will receive a notification email:
      CertGuide_Manage_03.png
       
    2. In the Seller Office website:
      1. Review your service app status: Registration / Test Confirmation Rejection.
      2. Click the [R icon] to open the Reasons for Approval Reject screen.
      3. To go to the Seller Office Submit webpage, click Re-register Application.
      4. To go to the Galaxy Apps Developer website, click Go to Support.
      5. Download the certification report by clicking the [Attached File Zip filename].
    3. Unzip the certification report ZIP file.
    4. Open and review the App Security Analysis Report HTML file:

      CertGuide_Manage_04.png
       
  5. Review the report information.
    1. For each issue listed in the Failure Issues section:
      1. Review the issue information.
      2. Open and review any attached text files.
      3. You must alter your service app and/or its commercial items and/or its information registered with Seller Office in order to correct the issue defects, or your service app and/or its commercial items will not pass certification.
    2. Re-upload ALL binary files, with either a revised version (to correct a failure issue) OR with the same version (when there was no failure issue with that binary file).
    3. Resubmit your service app for certification.
      For details, see Submit a Registered Service App for Certification.
       
  6. If your service app and/or its commercial items fail the certification phase:
    1. Your Seller Office account contact personnel will receive a notification email.
      CertGuide_Manage_05.png
       
    2. In the Seller Office website:
      1. Review your service app status Registration / Test Confirmation Rejection.
      2. Click the [R icon] to open the Reasons for Approval Reject screen.
        CertGuide_Manage_06.png
         
      3. To go to the Seller Office Submit webpage, click Re-register Application
      4. To go to the Galaxy Apps Developer website, click Go to Support
      5. Download the certification report by clicking the [Attached File Zip filename]
         
    3. Unzip the certification report ZIP file.
    4. Open and review the Certification Result Report HTML file.
      CertGuide_Manage_07.png
    5. Review the report information.
    6. For each issue listed in the Issue must be fixed section:
      1. Review the issue information.
      2. Open and review any attachments (such as text, screenshot, and video files).
      3. For issues with shall requirements:
        You must alter your service app and/or its commercial items and/or its information registered with Seller Office in order to correct the issue defects or your service app and/or its commercial items will not pass certification.
      4. For issues with should requirements, your service app and/or its commercial items and/or its information registered with Seller Office will not pass certification unless you EITHER:
        • Alter your service app and/or its commercial items in order to correct the issue defects.
          OR
        • Add an appropriate explanation to the Comments to the Certification Team.
           
    7. For each issue listed in the Issue recommended to be fixed section:
      1. Review the issue information.
      2. It is recommended to correct or explain these issues. However, your service app and/or its commercial items and/or its information registered with Seller Office WILL pass certification even without doing anything about these issues.
         
    8. Reupload ALL binary files, with either a revised version (to correct a failure issue) OR with the same version (when there was no failure issue with that binary file).
    9. Resubmit your service app for certification.
      For details, see Submit a Registered Service App for Certification.
       
  7. After your service app and its commercial items have been certified:
    1. Your Seller Office account contact personnel will receive a notification email.
      CertGuide_Manage_08.png
       
    2. Your certified service app and its commercial items will be available for user download from the Samsung Galaxy Apps Store either within 1 day or on the day you specified after that to start distribution.
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