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Samsung Developer Program

Generate and Manage Coupons for Promotions

You can generate discount coupons to create promotions for your apps.

  • Coupons can only be registered to commercially distributed apps.
  • Coupons can only be issued to users in selected distribution countries and only up to a maximum number (1,000 or less) specified for each country. The app must manage the number of coupons that have been issued and stop issuing coupons upon reaching the maximum number.
  • The time period in which coupons can be issued and redeemed can start any time in the future and last as long as 28 days.
  • Coupons can be canceled or removed at any time during the coupon time period. Removal stops new coupons from being issued. Cancellation causes issued coupons to become invalid.
  • The app must manage providing end users with how a coupon (also referred to as a voucher) affects purchases and with coupon codes to be specified during purchase in order to redeem the coupon.

Generate commercial app coupons

Before you can generate a coupon for your app ensure the app is live on sale and does not have any update in process. For details, see the Samsung Seller Office Application Registration Guide.

Note that:

  • Step 1 (login) must be completed before any other step is started or continued.
  • The other steps can be started, saved, continued, or completed in any order.
  • After some actions, an information popup that requires clicking a button is displayed.
  • Info popup steps are not indicated in this procedure.
  1. Log in to your Samsung Seller Office account:
    1. In your browser, navigate to the Samsung Seller Office website.
    2. If necessary, log in to your Seller Office account with your Samsung account email ID and password.
      SellerOffice_ManagementGuide_ServiceAppMgmt_RegManageBanners1.png
      Note: You are automatically logged out after 20 minutes of inactivity.
       
  2. Click Applications > Coupon.

 SellerOffice_ManagementGuide_PromotionMgmt_AppCoupons1.png

  1. To generate a new coupon for 1 or more apps:
    Note: Coupons can only be generated for apps that are in the Sale status and are not currently being updated.
    1. Click Add New Coupon.
      SellerOffice_ManagementGuide_PromotionMgmt_AppCoupons2.png
       
    2. Enter the following required and optional information in the app default language or in English where specified:

Application Title *

Title name of the commercially distributed app that the discount is to be applied to the download payment price in the Galaxy Apps Store. You can enter all or part of the app name. The search is not case-sensitive.

Click Search Application.
SellerOffice_ManagementGuide_PromotionMgmt_AppCoupons3.png

Specify one or more search criteria:

 

Category 

Root-level category and sub-category assigned to the app.

 

 

 

 All 

Search apps in any category/sub-category.

 

 

 

 [Category name]

Search apps in the specified category/sub-category.

 

Content ID 

Unique identifier assigned to the app.

 

Registered Date

After the specified start date OR before the specified end date OR between the specified start and end dates.

Number of coupons per country *

Countries where coupons are issued and redeemable and the number of coupons that have been issued.

Coupons can be used only in the country where they are issued. Coupons can only be redeemed by users who are in a listed country AND if the number of issued coupons is at or below the maximum number of redemptions at the time of redemption.

Each time the corresponding application version of the issued coupons is updated (Revision), the coupons can be reissued.

Unissued coupons of previous version will be expired and not be cumulated.

Coupon Period *

Starting date and ending date that the coupon can be redeemed.

If the app is suspended, terminated, or updated within the coupon period, all coupons will no longer be redeemable.

If the coupon is cancelled or removed within the coupon period, all coupons will no longer be redeemable but previously issued coupons will be redeemable during the coupon period.

 

[Start Date] 

Date app price discount begins at midnight (00:00:00 local time).

Start date must be at least 1 day after the coupon is registered or later.

Note: Registration may take up to 24 hours after clicking Issue, after which the coupon status will go from waiting to usable.

  End Date 

Date app price discount begins at midnight (24:00:00 local time). End date can be the start date or up to 4 weeks later.

Note: To change a date, click [Calendar icon].

  1. In the app list, navigate to and click [App radio button] of one or more apps to which the discount is to be applied.
  2. Click Issue
    Note:
     You are responsible for properly issuing coupons to your customers.

Search for coupons

Note: To display all registered coupons, do not perform this step.

Refer to the following table when entering search criteria:

Country 

Display coupons either not restricted by buyer's country OR restricted to the specified buyer's country.

 

All

Coupons regardless of their buyer's country.

 

[Country name]

Coupons that will be, are, or were redeemable in the specified country.

Coupon Status

Display coupons either not restricted by coupon state OR restricted to the specified state:

 

All 

Coupons regardless of their current status.

 

Waiting

 Coupons that are NOT yet redeemable but will be later.

 

Usable 

Coupons that ARE currently redeemable.

 

Expired 

Coupons that have stopped being redeemable.

 

Terminated 

Coupons that have stopped being redeemable.

 

Used 

Coupons that were redeemed by app buyers.

Date 

Display coupons either not restricted by any date or restricted by the type of time period and after the specified start date OR before the specified end date or between the specified start and end dates:

 

[Time Type]        Basis of time period:

 

 

 

All 

Any of the types below.

 

 

Coupon period 

 

 

 

Usable date 

When coupon is applicable.

 

 

Expiration Date:

When coupon applicability ended.

 

[Start date] 

(Left field)  Comments on and after midnight of the specified date (MMM, dd, yyyy 00:00:00 AM/PM local time).

 

[End date] 

(Right field) Comments on and before midnight of the specified date (MMM, dd, yyyy 24:00:00 AM/PM local time).

 

To enter a start or end date, either directly enter a date or click the field's [Calendar icon].

Application Title

Display coupons either not restricted by app or restricted to coupons registered to either all or a contiguous part of the specified app name.

The search does not depend on capitalization.

  1. Specify the search criteria.
    Note: Apps currently being updated are not listed.
  2. Click Save.
  3. Click Search.

View coupon status

  1. To display the total number of coupons that meet the specified search criteria (whether or not they are currently displayed), click Total Count.
  2. To highlight the next app listed, click Next.
  3. To highlight the previous app listed, click Previous.
  4. To create a Microsoft® Excel® spreadsheet of returned coupons, click Excel.
  5. To view other pages of apps, click Page.
  6. To sort the listing based on app title (A-to-Z or Z-to-A), click [Application Title sort icon].
  7. For each displayed coupon, review the following:

Application Title

 Name of the app for which the coupon can be redeemed.

Country 

Name of the distribution country in which the coupon can be redeemed.

Coupon Code 

Unique identifier of the coupon, issued by Seller Office.

Note: This code must be provided to an app or Samsung Galaxy Apps Store user so they can specify this code during purchase.

Usable dates 

Starting date (MMM dd, yyyy at midnight (00:00:00 local time) that the coupon can be redeemed.

Expiration Date

Ending date (MMM dd, yyyy) that the coupon stops being applied at midnight  (24:00:00 local time).

Remaining days

Number of days from now when the coupon stops being redeemable.

Coupon Status 

Current operational state of the coupon:

 

Waiting

Coupon is not yet redeemable but will be later.

 

Usable

Coupon is currently redeemable.

 

Expired

Coupon has stopped being redeemable.

 

Terminate 

Coupon has stopped being redeemable.

 

Used

 Coupon was redeemed by an app buyer.

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