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Samsung Developer Program

App Status

From the My Applications page, you can view the current state and sub-state of your app and take actions based on this status. There are three major states: Registration, Validation, and Sale. The current sub-state of an app appears below one of the major state columns in the table.

SellerOffice_ManagementGuide_AppStatus.png

A history of status changes can be viewed by clicking on the date under the Last Updated column.

You can review app information at any time by clicking on the sub-state of the app. In most cases, you can only view the app information. But, in some cases, you may be able to update the app information (for example, when you click on the Registering sub-state of an app) . If you want to update an app in the Sale state, use the Update button.

 

State Sub-State Description Actions
Registration Registering

The app is being created and has not been submitted.

Click on the sub-state to update the app.

  • Delete - Permanently remove the app.

Re-Registering

Information about the app is being updated or added after the app has been canceled or rejected during validation.

Click on the sub-state to update the app.

  • Delete - Permanently remove the app.

Pre-Validation

The app has been submitted and is being evaluated by an automated process. Apps in this sub-state cannot be deleted.

 
Updating

Another instance of a distributed app has been created so that the app can be updated. The distributed app remains unchanged.

Click on the sub-state to update the app.

  • Delete - Permanently remove the instance of the app that is being updated. The app that has been distributed is not affected.

Validation

(A message icon displays if there is a message to you from the validation team. Click the message icon to display the message.)

Ready to Pre-Views

Security and basic functionality are being tested. Pre-Reviews can take one business day or more to complete. Pre-Reviews for Gear, Samsung Themes, and other specialized apps may take five or more business days. See the Validation Guide for more information.

  • Cancel - Cancel validation.

Pre-Reviews Delayed

The pre-reviews have been delayed. Click the message icon for more information.

  • Cancel - Cancel validation.

Under Content Review

 

The app is checked for restricted content. Distribution countries may be removed if the app does not comply with local laws or customs. See the Validation Guide for more information.

  • Cancel - Cancel validation.

Content Review Delayed

Content review has been delayed. Click the message icon for more information.

  • Cancel - Cancel validation.

Device Test

 

 

Devices selected as compatible with the app are tested. If a test fails for a device group, the app is either suspended or the device group is removed from the app information. See the Validation Guide for more information.

  • Cancel - Cancel validation.

Device Test Delayed

The device testing has been delayed. Click the message icon for more information.

  • Cancel - Cancel validation.

Canceled Validation was interrupted and has ended.  
Confirmation

Validation results are being verified.

 

[Pre-Reviews/Test Confirmation] Rejected

The app did not pass validation.

Click the message icon to view the reason for rejection and to display the Re-register Application button.

  • Re-register Application - Update the app information to correct the reasons for rejection. Correct all issues that must be fixed before resubmitting your app.

  • Delete - Permanently remove the app. If you are revalidating a distributed app, the updated instance of the app you are revalidating is deleted. The app that has been distributed is not affected.

    Caution: This action cannot be undone. When the app is deleted, it cannot be recovered.

Ready For Change

The distributed app has been revised and revalidated. It is ready to be distributed to the Galaxy Apps or Samsung Themes Store.

  • Release - Distribute your updated app to replace the existing version in the Galaxy Apps or Samsung Themes Store. If you release the app before its configured Selling Start date, the Selling Start field is updated in the app's information. The updated app will be available for sale in the Galaxy Apps or Samsung Themes Store within 24 hours.

Ready For Sale

The app has been approved, is published to the Galaxy Apps or Samsung Themes Store, and is ready for distribution.

If a message icon appears next to the status, the validation team has recommended updates for the app.

  • Release - Distribute your app to  display and sell in the Galaxy Apps or Samsung Themes Store. If you release the app before its configured Selling Start date, the Selling Start field is updated in the app information. The app will be available for sale in the Galaxy Apps or Samsung Themes Store within 24 hours.

Sale

(There may be consequences if an app is updated after distribution. See  Updates after distribution for more information.)

For Sale

The app is registered, validated, and being sold in the Galaxy Apps or Samsung Themes Store.

  • Update - Modify the app. Another instance of the app is created so that it can be updated. This instance is assigned a sub-state of "Updating" under Registration. You may need to re-validate this instance of the app before it can be re-distributed.

  • Suspend - Prevent the app from being sold in the Galaxy Apps or Samsung Themes Store. You cannot suspend an app if it is being updated or pre-validated. You must first delete the app in the updating sub-state or cancel pre-validation before you can suspend the app.

    If you suspend an app that is running a promotion (discount, coupon, or banner), the promotion is canceled.

Suspended

The sale of the app has been suspended either manually or because the Selling Ends date (the date set for the distribution of the app to stop) has been reached.

  • Update - Modify the app. Another instance of the app is created so that it can be updated. This instance is assigned a sub-state of "Updating" under Registration. You may need to re-validate the app before it can be re-distributed.

  • Terminate - The app is removed from the Galaxy Apps or Samsung Themes Store and permanently deleted.

    Caution: This action cannot be undone. When the app is deleted, it cannot be recovered.

Beta Deployed

The app has been registered and published. However the app is only visible to beta testers who have the beta testing URL.

  • Suspend - Stop beta testing.

Beta Suspended

The beta testing of the app has been  suspended either manually or because the Selling Ends date (the date set for the beta testing of the app to stop) has been reached.

Click the message icon to view the reason for suspension.

Testers cannot download an app in this state.

  • Terminate - The app is permanently deleted and the beta testing URL is no longer valid.

    Caution: This action cannot be undone. When the app is deleted, it cannot be recovered.

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