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Samsung Developer Program

Update, Suspend, and Delete Your Apps and In-App Items

After your app and its in-app items pass validation and are normally released, you can update and then beta or normally release the updated version. You can also temporarily or permanently stop beta and normal releases.

 

Update Your Apps and In-App Items

Depending on the current status of your apps and in-app items, you can update them by changing and submitting them for either beta release or for validation and normal release.

Log in to Seller Office (http://seller.samsungapps.com) and click Applications > My Applications.

Whether or not you can update and how you update depends on:

  • Whether or not there are registered discount sets.
    If your app has any 'Waiting' or 'OnGoing' discount sets, the app and its in-app items cannot be updated.
    To update them, suspend those discount sets (Paid App Discounts).
     
  • The current status of the app:
Registration    
 

Registering

Re-registering

Updating

To review an app's current registration and update it: click its status link, change the app or in-app item registration, and then submit your them for beta release or for validation and normal release.
 

Validation    
  Test Confirmation Rejected Click 'Check The Reason'. In the popup, review the comments and attached file, and click 'Re-register Application'. In the My Applications page, click 'Registration / Re-registering' and see above.
 
Sale    
 

For Sale

Suspended

To review an app's current registration, click its status link.

To update, click the 'Update' button, 'Registration / Updating', and see above.

 

Beta Suspended

 

While beta testers cannot download the beta app, you can change whether or not they can get more in-app items from a beta app they previously downloaded:

IAP Active - They can get in-app items.
IAP Inactive - They cannot get in-app items.
 

To update the app or its in-app items, click the message icon and review the message. In the popup, click 'Update Application'. Click 'Updating' and see above.

 

Change Your Apps

Log in to Seller Office (http://seller.samsungapps.com) and click Applications > My Applications.

Updating 'Sale / For Sale' and 'Sale / Suspended' apps produces two entries in the My Applications page: the original version, and the update version.

SO_UpdatingApp_Listing.png

 

This section contains fundamental information. For more details, see Update Your App.

For more details about app states and actions, see App Status.

 

Change Your In-App Items

You can add, change, or delete an app's in-app items at any time, with or without updating the app. Updating in-app items does not result in changes to the app listing in My Applications.

You can change consumable and nonconsumable items. You cannot change subscription items, but you can delete them and then add a new subscription item.

To update in-app items, first update their app (see above).

SO_UpdateInAppItem.png

Add an in-app item by clicking Add Item or Item Bulk Upload.

Delete an in-app item, so that it is not supported by the Samsung ecosystem, by clicking [its checkbox].

Change a consumable or nonconsumable item by clicking [its name].
For details, see Update In-App Items.

  • When changes do not change content presented to users when running the app or when viewing app and/or do not change in-app item information displayed in a Samsung app store:
    • Save the changed in-app item and click Submit in the app registration page.
    • The changed in-app item is immediately supported, without validation testing.
       
  • When changes do change content presented to users when running the app or when viewing app and/or do change in-app item information displayed in a Samsung app store:
    • Save the changed in-app item and click Submit in the app registration page.
    • The in-app item will undergo validation testing (App Validation through Seller Office).
    • After passing, it will be supported.
       

 

Submit Changed Apps and In-App Items

After changing your app and in-app items:

  • Beta release your updated app and its in-app items:
    • In the app's registration page, click Submit Beta Test.
    • The beta app, and its in-app items, will not undergo validation testing.
    • Beta release testing will be supported by the Samsung ecosystem.
      For details, see Android Beta Testing or Gear Beta Testing.
       
  • Normally release your updated app and its in-app items:
    • In the app's registration page, click Submit.
    • If the update only includes changes to paid app prices, and does not include app binary file changes, and/or changes to app or in-app item content presented to app users or Samsung app store users:
      • The updated app and in-app items will not undergo validation testing, normally released.
      • The previous version app and previous in-app items not in the update will be deleted..
    • If the update includes: app binary file changes, and/or changes to app or in-app item content presented to app users or Samsung app store users:
      • The updated app and updated in-app items will undergo validation testing.
      • After passing, they will be normally released, and the previous version app and previous in-app items not in the update will be deleted.

 

Suspend and Delete Your Apps

You can  temporarily or permanently suspend normal releases of 'For Sale' apps:
SO_ForSale_Suspend.png

  • The app is permanently deleted from Galaxy Apps.
  • For apps with in-app items, you control whether or not app users can still get in-app items.
    SO_ForSaleSuspended_IAPActiveInactive.png
    SO_Suspended_IAPInactive.png
     
  • After a temporary suspension,
    • You can change the app and/or its in-app items, and then resubmit them for either beta release or for validation testing (when changes require it) and normal release.
    • You can resubmit the same app and in-app items without changes or either beta release or for normal release (without validation testing).
       
  • You can permanently suspend and remove the app and its in-app items by terminating the app (see below).

     

You can permanently suspend beta releases of 'Beta Deployed' apps:
SO_BetaDeployed_Suspend.png
 

  • The beta app is permanently removed from Galaxy Apps.
  • For beta apps with in-app items, you control whether or not app users can still get in-app items.
    SO_BetaSuspended_IAPActiveInactive.png
    SO_BetaSuspended_Inactive.png
     
  • You can permanently remove the beta app and its in-app items by terminating the app (see below).

 

You can permanently delete or terminate apps in Registration, Validation, and Sale states, which stops their distribution and removes them from their Samsung app store.
Caution: Removing an app also removes its in-app items.

  • Apps in 'Registering', 'Re-Registering', and 'Updating' states
    SO_Registering_Delete.png
     
  • Apps in the 'Test Confirmation Rejected' state
    SO_TestConfirmationRejected_Delete.png
     
  • Apps in 'Suspended' and 'Beta Suspended' states
    SO_ForSaleSuspended_Terminate.png
    SO_BetaSuspended_Terminate.png




     

 

 

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